Refund policy

Last Updated: July 27, 2025

At Since1930.co, customer satisfaction is our priority. We strive to ensure every order reaches you in perfect condition. If things don’t go as planned, we’re here to help—under clear and fair terms.

Return Policy

✅ Returns Are Accepted If:

  • You receive a product different from what you ordered.

  • You receive a damaged or incomplete product.

In these cases:

  • We will offer a free replacement after verifying the issue.

  • Once the returned item is received and inspected, we will proceed with the replacement or issue a refund if applicable.

❌ Returns Will NOT Be Accepted If:

  • The product shows signs of use, tampering, or installation.

  • The original packaging is damaged, missing, or altered.

  • The seal of oil cans, bottles, or containers is broken.

  • Accessories like tags, components, or hangers are missing.

  • The product was purchased under a sale, clearance, or special offer.

  • The issue is reported after 3 days of receiving the product.

  • The product is not shipped back within 5 days of receipt.

Cancellation Policy

  • You can cancel your order before it is shipped by contacting us immediately.

  • Once the order is dispatched, cancellations will not be accepted.

Refund Policy

Refunds will be processed to the original method of payment in the following cases:

  • Order is cancelled before shipping.

  • Eligible product return is received and approved after inspection.

Payment Modes:

  • Credit Card / Debit Card / Net Banking / PayPal
    Refunds will be credited back to your account within 4–5 business days once initiated.

Note:
Refunds will not be applicable if the item(s) are self-shipped by the customer and the package is lost or damaged in transit.

Need Help?

Have a question about your return, refund, or cancellation?
Contact us at Email: info@igniteautomotive.in