Privacy policy

Last updated: July 17, 2025

Welcome to Pakelo India Since 1930. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how your personal data is collected, used, and shared when you visit or make a purchase from our website (the "Services").

Our website is powered by Shopify, which enables us to offer a seamless shopping experience and secure services.

1. Information We Collect

We collect various types of personal information to provide and improve our Services. These include:

  • Contact Information: Name, email, phone number, billing and shipping address.

  • Payment Details: Credit/debit card numbers, transaction info, payment confirmation.

  • Account Info: Username, password, preferences, and settings.

  • Order History: Items purchased, returns, and exchanges.

  • Device Data: IP address, browser type, device info.

  • Usage Data: How you interact with our site.

2. How We Collect Information

  • Directly from You: When you create an account, place an order, or contact us.

  • Automatically: Through cookies, your browser/device, or Shopify analytics.

  • From Third Parties: Payment providers, marketing platforms, or fulfillment partners.

3. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Manage your account

  • Personalize your shopping experience

  • Send you updates, offers, and promotions

  • Prevent fraud and ensure site security

  • Comply with legal requirements

4. Sharing Your Information

We may share your information with:

  • Shopify, our e-commerce platform provider

  • Service providers (e.g., shipping, payments, email marketing)

  • Marketing partners for personalized ads

  • Law enforcement or legal authorities when required

  • Business transfers, such as mergers or acquisitions

5. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Request data portability

To exercise your rights, please contact us at:
📧 maddy@igniteautomotive.in

6. Shopify’s Role

Our store is hosted on Shopify Inc. They provide us with the online platform and handle your data under their Privacy Policy. Shopify may collect your usage data across other stores for better service personalization.

7. Third-Party Links

We may link to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

8. Children’s Privacy

We do not knowingly collect data from children under the age of 16. If you believe a child has provided us with personal data, please contact us immediately.

9. Data Security and Retention

We use industry-standard security measures to protect your data. We retain your data as long as necessary to fulfill your order or for legal purposes.

10. International Transfers

Your data may be transferred and processed outside your country, including in the United States or Canada, where Shopify’s servers are located.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.