We have diligently undertaken each measure to make sure that your shopping journey on since1930.co is as user-friendly and intuitive as it can be. Your thoughts and feedback are immensely valuable to us. If you have any comments or suggestions, please don’t hesitate to reach out to us via email at sales@since1930.co.

Browsing The Online Store

Your primary guide for navigating our online store is the main navigation menu. For instance, to reach the Car’s landing page, click on ‘Shop’ in the main menu. Once you arrive at a landing page, you can further explore subcategories to view product listings within that category.

Adding Items To Your Shopping Cart

When you’re prepared to add an item to your shopping cart, please review its quantity (if these attributes are applicable). After confirming these details, click on the “Add to Cart” button.

A small notification box will appear, confirming that the item has been successfully added to your cart. You have the option to either continue shopping or proceed to checkout, depending on your preferences. If you change your mind and wish to continue browsing, you can do so at any point during the checkout process.

Feel free to keep adding items to your shopping cart until you’re ready to initiate the checkout process.

Reviewing And Changing The Items In Your Shopping Cart

You can review and/or change the items in your shopping cart at any time.

To delete an item, simply click on the cross.

To change the quantity, simply change the quantity by clicking on + or – button.

Your order value will be recalculated each time you change the quantity automatically.

Once you are satisfied with your order, you can start the checking out process by clicking on “Proceed to Pay” on the Shopping Cart page. This takes you to the Checkout page.

Checking Out

You will need to enter the billing and shipping addresses information yourself.

Please note you cannot ship to a Post Office Box.

Please review all details closely and then click on the “continue” button to confirm your order.

You will be redirected to our secured payment gateway, Razorpay.

Enter your credit or debit card information or choose your bank for net banking transactions, and click “Submit” along the bottom of the page.

Depending on the type of card you own you might be directed to another site in order to verify your online password. Otherwise, you’re done! Congratulations and thank you for shopping with since1930.co.

Your payment is processed in real time and within a few seconds you will receive a confirmation email from us.

Once your order has been shipped, you will receive an email from us with the name of the courier, and the tracking number. You can visit the courier’s website, and enter the tracking number should you wish to see where your shipment is.

We will send SMS and email notification at different stages of your order.

since1930.co enables online verification and authorisation of payments through Razopay

The following payment methods are accepted through the Razorpay payment gateway:

  1. Credit Cards: Domestic and International Visa, MasterCard and American Express credit cards.
  2. Debit Cards: Debit cards issued by most of the major banks.
  3. Net banking: We allow net banking transactions from nearly 50 major Indian banks.
  4. UPI
  5. GPay

At since1930.co , our goal is to efficiently and securely ship our products at an affordable cost. We provide delivery services to 511 destinations across India.

What are the delivery charges for orders from the Online Shop?

In our commitment to providing a seamless and customer-friendly shopping experience, we have decided to offer free delivery services across all regions of India. This means that regardless of your location within the country, you won’t incur any additional charges for the delivery of your orders from our Online Shop.

How long will delivery take?

The delivery time depends on your location and the products you’ve ordered. We make every effort to ensure prompt delivery. You can usually expect your order to be delivered within 4 to 10 business days. You’ll receive a confirmation email with tracking information once your order is dispatched.

What exactly happens after ordering?

After placing your order, you will receive an order confirmation email that includes the details of your purchase. Our team will process your order and prepare your items for shipment. Once your order is dispatched, you’ll receive another email with tracking details so you can monitor the progress of your delivery.

Do I receive an invoice for my order?

Yes, you will receive an invoice for your order. The invoice will be sent to your registered email address once your payment is confirmed. This invoice will include a detailed breakdown of the items you’ve purchased, their prices, any applicable taxes, and the total amount paid.

Our return policy covers the following scenarios:

Returns will be accepted under the following conditions:

  • If you receive a product different from your order.
  • If you receive a damaged or incomplete product.

In these cases, a replacement product will be sent to you free of charge after a thorough investigation and verification. Once we receive the returned product, we will assess its condition to ensure it meets all criteria before proceeding with a replacement or refund.

We will not accept returns for the following reasons:

  • Attempted use of merchandise, parts, or products.
  • Evidence of use or condition alteration.
  • Installation or attempted installation on a vehicle.
  • Opening or breaking the seal of oil cans, bottles, or containers.
  • Damaged or destroyed packaging.
  • Unused items with missing or damaged packaging, tags, components, or hangers.
  • Products purchased on sale, clearance, or special offer.
  • Product issues not reported within 3 days of receipt.
  • Products not shipped back to us within 5 days of receipt.

Cancellation Policy:

  • Cancellations are accepted if requested before shipment. Once shipped, cancellations cannot be accommodated.

Refunds will be processed as follows:

For Credit Card/Debit Card/Net banking or Paypal Transactions:

  • As the charge on your credit card / account would have already been done online at the time you made the purchase and authorized the payment, we will provide a refund into the original mode of Payment.
  • In the case of refunds, banks normally take 4-5 business days to process a refund once it has been successfully initiated from our end.
  • Refunds will not be applicable incase a customer has self-shipped the item(s) and the package is lost in transit.

If you have any questions or uncertainties, please don’t hesitate to contact us at sales@since1930.co. We’re here to help.